If you’re a property manager, you know the drill. The phone rings at 2 a.m. and it’s a tenant with a burst pipe. Or maybe it’s an email about a broken dishwasher, followed by a text about a leaky faucet. Maintenance is a never-ending cycle of calls, emails, and follow-ups, and it’s the #1 headache for 61% of landlords.

It’s not just the emergencies that are a problem. It’s the day-to-day grind of routine maintenance that really wears you down. The average property manager spends 5-10 hours a week on maintenance coordination. That’s a full day of work every week spent on the phone with vendors, scheduling appointments, and following up with tenants.

And what’s the result of all that work? A lot of frustration. Tenants are unhappy because their maintenance requests aren’t being addressed quickly enough. Owners are unhappy because they’re paying for repairs that could have been prevented. And you’re unhappy because you’re stuck in the middle, trying to keep everyone happy.

But what if there was a better way? What if you could escape the maintenance maze and get back to managing your properties?

The key is to automate your maintenance workflow. Here’s how:

• Use an online portal for maintenance requests. This will allow tenants to submit requests 24/7, and you’ll have a record of every request.
• Automate your vendor dispatching. When a new request comes in, you can automatically assign it to a vendor and track its progress.
• Keep tenants and owners in the loop. With an automated system, you can send status updates to tenants and owners, so they always know what’s going on.

At Haven, we’ve built a platform that automates the entire maintenance process. From request to resolution, we’ve got you covered. We help you save time, reduce frustration, and keep your tenants and owners happy.

Ready to escape the maintenance maze? Learn more about Haven today.